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Top banks across America are 'banning' AI agents from accessing customer accounts

Major American banks, including Citigroup and Bank of America, are blocking AI agents from customer accounts and transactions. This decision follows concerns about potential risks posed by autonomous software in financial scenarios. Bank executives argue for the necessity of human involvement in transaction approvals to ensure customer security. Regulators support these restrictions but stress…

Times of India Top 17/10/2026, 2:51:22 pm IST

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