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Voice AI Gains Momentum In India As 61% Of Firms Report Over 20% Cost Reduction, Says Nasscom-Krisp Report
New Delhi, Oct 8: Voice AI adoption in India is rapidly transitioning from early pilots to production-led deployments, with 31 per cent of organisations moving to limited production and 13 per cent scaled across multiple customer journeys, according to a report released on Thursday. According to a joint report by Nasscom and Krisp, companies are deploying voice agents for inbound and outbound…
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